Privacy Policy

PRIVACY POLICY OF ARWEN DYER (A.B.N. 84 533 475 328) IN THE CONDUCT OF THEIR BUSINESS AND THE WEBSITE WWW.ARWENDYER.COM ("Arwen Dyer")

Last updated: January 30, 2026

This Privacy Policy outlines how we protect your personal information while collecting, using and disclosing this information and it will apply to any information given by you when using our services.

We are committed to protecting your personal information in accordance with Australian legislation and in particular the National Privacy Principles under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)).

WHAT INFORMATION IS COLLECTED?

Your name, address and contact details
Credit card details
User id’s and passwords
The services provided to you
Records of correspondence between you and us

HOW IS YOUR INFORMATION COLLECTED?

Directly from you by person, telephone, or in writing (by email or otherwise)
From third parties such as related companies and our service providers
From companies described under “Disclosure of your information”

HOW IS YOUR INFORMATION USED?

To process and fulfill your requested services
To manage our services including customer service and billing

To develop and improve our services
To conduct surveys to determine your use and satisfaction with our service

To generate statistics
To promote and market our services

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties (individuals and/or organisations), for example:

Arwen Dyer staff and Arwen Dyer bodies corporate
Advertisers of Arwen Dyer
Outsourced service providers including professional advisers, marketing and promotions and information and technology advisers
Government and regulatory authorities as required by law

Other than the above, we shall not disclose your personal information to a third party unless one of the following applies:

You have consented
It is required or authorised by law
It will prevent or lessen a serious and imminent threat to somebody's life or health
It is reasonably necessary for law enforcement
It is necessary to investigate a suspected unlawful activity

ACCESSING AND UPDATING YOUR INFORMATION

If you wish to access and/or update your personal information, please contact us by email or telephone.

WHAT IF YOU CHOOSE NOT TO PROVIDE US WITH YOUR PERSONAL INFORMATION?

If you choose not to provide to us information requested by us, we may not be able to provide you with our full services.

ANY CONCERNS, QUERIES OR REQUESTS?

Should you wish to discuss a breach of your privacy or any aspect of this Policy, please forward your request, complaint or query by email to the contact person set out below. We shall endeavor to respond as soon as possible.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time in accordance with our requirements and the law. Any amendments will be updated on our website. Please access our website regularly to ensure that you have our most recent Privacy Policy.

TO CONTACT US

Email: assist@arwendyer.com

This Privacy Policy is provided for informational purposes and should be read together with the Terms of Use and any other legal notices applicable to Arwen Dyer.